It’s a fact - the spa is a billion-dollar industry and growing. And there’s no stopping it. Sometime in November this year, the International Spa Association (ISPA) published its 2010 Trend Watch report, identifying several interesting craze for spas in 2010:
Customer Service. Nothing beats a good customer service! You could present the most costly spa treatment, but when the client isn’t satisfied with her spa experience, it’s equivalent to nothing. “As a matter of fact, 87 percent of ISPA member spas are utilising customer feedback mechanisms to guarantee they’re exceeding consumers’ desires…” Spas should embrace better ways then to give the clients a more satisfying spa experience.
Spa Sampling Menus. This is a primary means to allow spa clients get a sort of “preview” of the various treatments that they’re considering.
Spa Partnerships. This permits spas to broaden their reach by building partnerships with local businesses that may also gain from them. By doing so, spas are able to promote their business and grow the number of clients by taking the spa nearer to the clients. Various strategies can be tried on like discounted prices with partner hotels or resorts. And who doesn’t enjoy a bargain?
Social Media. From tweeting to blogging, and everything in between, it’s forecasted that in 2010 social media will continue to be powerful in assisting spa-goers make decision from what to where of spa. Needless to say, spas should take advantage of social media to accumulate clients.
Beauty Rest. Not yet very common, but an enticing choice like this can certainly grow the total of spa visits. This merely signifies giving that spare time at the spa to get some forty winks while enjoying a relaxing massage. Or quite more appealing is to just book a room in a spa heavy with calming aroma to catch up with your sleep.
These are just few of the exciting trends that the spa industry is eyeballing for 2010. Now, there are a bunch of greater things to be excited to for your 2010 spa excursion.
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