The Prestigio massage chair is the subject of this product review. The OM-510 is made by the prestigious Omega Massage Corporation. We will submit this massage chair to a test of 5 separate categories. Each category can get between 0 and 20 points. We will look at the following areas for evaluation: Warranty & Customer Service, Comfort/Ergonomics, Ease of Use, Features and Massage Therapy. A maximum score of 100 points is possible in this review process. We now take a look at the OM-510 Prestigio massage chair recliner.
Warranty & Customer Service: Warranty and customer service is really an evaluation of come from the manufacturer that makes the massage chair. Warranty is important for customer protection and peace of mind. The warranty covers the quality of workmanship of the product. Customer service is the level of response and support received by the company in case something was to go wrong. Omega Massage covers the OM-510 with the following coverage: 5 years for the frame, 3 years on parts, and 90 days in home service. They also provide shipping for parts for 1 year. For a mid range level this is terrific warranty coverage. Omega is known for providing the most comprehensive warranty of the major manufacturers in this category. Our experience with Omega for customer service has been consistent. Omega is responsive and has strong technical competence to diagnose quickly and get issues resolved. The Prestigio is a 19 in Warranty & Customer.
Comfort & Ergonomics: The comfort of a massage recliner is important, since you may want to use it just to sit. The OM-510 has a soft padded back pad and comes with a shoulder pillow and a head support pillow. Both of these are detachable. The seat is comfortable and supports the body well. Omega also includes an extra removable back pad. This is used to soften the massage if you are more sensitive. This is important as some users want a massage to be lighter than others. The chair is very well designed ergonomically. The footrest cradles the lower body well. The remote control holder is flexible and can be adjusted easily. Overall Rating for comfort and ergonomics is 17.
Ease of Use: We like the large LCD at the top of the remote and it is also back lit for use in low lighting. The oversize buttons make the remote easy to read and for those with less dexterity, easy to push. We like the top controls the chair back and the lower portion controls the lower body. The change form automatic to manual requires selecting mode and then the massage technique. Overall, it is a good remote and we rate is at a 16 in this category.
Key Features: Here is what we really like about the Prestigio OM-510 massage chair. It has a soothing reflexology foot massage and an invigorating shiatsu massage. The shiatsu massage gives great and thorough penetration to the back. The rollers reach down the lower lumbar for an excellent lower back massage. The reflexology foot massage takes the days tension right out of your feet. Place those tired, aching feet in the leg rest and let the soothing begin. The reflexology points are stimulated on the bottom of your feet while a firm compression massage takes place on the top of your feet. These key features rate an 18 on our evaluation of the OM 510.
Massage Therapy: This category is what the culmination of the massage chair is all about–The Massage. The OM-510 comes with 3 excellent automatic massages. This chair hits the lower lumbar better than most luxury level massagers even though it has a shorter stroke length. The shiatsu and kneading massages provide soothing relief to the neck and shoulders. The lower body is invigorated with the air massage system. This uses compression style massage to gently squeeze, hold and release the buttocks, thighs, calves and feet. This is one massage therapy arsenal. We rate the massage therapy a 19 for the OM-510 Prestigio massage chair.
How does the Omega OM-510 rate overall? Overall, our rating of the Prestigio is an 89/100. This is a very impressive chair for the mid range level. This is perhaps the most strikingly beautifully designed chair on the market. This massage chair comes with handsome varnished wood armrests and silver accents on the arm supports. It has a warm and contemporary look. Omega adds a handsome wood side table as an extra designer touches. The massage therapies are very thorough and comprehensive. The warranty coverage is terrific. The OM-510 provides for a strong massage, which can be softened with the extra back pad included with the chair. If you are looking for a mid range massage chair, this is one of the best.
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